Sports / Mobile
Our legal terms set out how your account, transactions, and data are handled on colon4d — covering everything from how you access the lobby to how your DANA or OVO wallet activity is recorded. Access to our platform depends on local law and is available only where local regulations permit.
colon4d operates as a platform where legal terms govern the relationship between your account and the services available to you. These terms apply each time you log in, initiate a transaction through DANA, OVO, or GoPay, or interact with any section of the lobby — including game rooms, wallet tools, and account settings. Our policy is written to be specific rather than broadly permissive: obligations run both ways, and where we make a commitment, it is reflected in the account steps you can actually follow. Availability of the platform is subject to applicable local law, and we do not extend access to regions where local regulations prohibit it. Payment activity processed through DANA, OVO, or GoPay is recorded in your account wallet history, which you can review at any time after login. Where policy terms conflict with a local legal requirement in Indonesia, the local requirement applies. Questions about specific policy clauses can be directed to our support team via the contact paths listed in this page.
Transactions initiated through DANA are logged in your account wallet. You can review individual transaction records from the wallet section of your account dashboard after login.
OVO payment activity is captured in the same account record. If a transaction appears incomplete or unclear, raise it through account support with the reference shown in your wallet history.
GoPay transfers linked to your account are covered by the same data retention rules as other payment rails. Records are accessible in your account and available on request within the retention period.
Our terms apply across four distinct areas of your account experience. Understanding the boundary between what we control and what falls outside our responsibility helps you know where to direct any question or concern.
Login, authentication, session management, and any action taken within your account are governed by these terms. We handle account security and record-keeping on our end; you are responsible for keeping your login credentials private.
Deposits and withdrawals processed through DANA, OVO, or GoPay are within scope. We record the transaction reference, amount, and status. Processing time and any intermediary fees set by the payment provider fall outside our direct control.
All game content, lobby structure, and promotional material published directly on colon4d is within scope of these terms. Game titles from studios such as Spadegaming, PG Soft, and JDB are made available through our lobby; content accuracy is our responsibility.
External payment providers, mobile network operators, and any service reached by leaving colon4d operate under their own terms. We link to them where relevant but do not control their policies, outages, or data practices.
You hold several concrete rights in relation to your account data and how it is used on colon4d. These are not passive entitlements — each one maps to a step you can take directly from your account or by contacting support. You can review the full transaction and login history tied to your account from the wallet and history sections after login. If any detail in your profile — name, contact address, linked payment method — is recorded incorrectly, you can raise a correction request through account support and we will process it. Where you believe a data record is inaccurate or was created in error, a formal query can be submitted to our policy team. Any request to close an account and remove personal data should be directed to support with your account reference number, and we will confirm the steps and expected handling timeline shown in our account policy at the time of the request.
Transaction history, login events, and wallet activity are all visible in your account dashboard after login. No additional request is needed to access your own records.
If your registered name, email, or linked payment detail needs updating, contact account support with the correction. We will confirm the update once identity verification is complete.
For questions about how a specific term applies to your account, submit a query via the support contact path. Include your account reference so the policy team can review your case directly.
To close your account and request data removal, contact support with your account reference number. The process and timeline will be confirmed based on the policy terms current at the time of your request.
Policy questions, data requests, and account correction queries each have a direct contact path. Use the channel that matches your question — account-specific issues go through account support, and broader policy queries go to our policy team.
For transaction records, wallet corrections, and account-access questions related to these terms, reach account support through the help section in your logged-in dashboard.
Formal queries about data handling, retention periods, or policy interpretation can be submitted to our policy team. Include your account reference and the specific clause you are asking about.
If a DANA, OVO, or GoPay transaction has a status you cannot explain from your wallet history, contact support with the transaction reference shown in your account record.
The way we manage account data reflects the obligations in these terms. We keep transaction and session records for the period required under applicable law, after which records are deleted or anonymised according to our retention schedule. Account security is maintained through session controls on our end; you contribute to it by keeping your credentials private and logging out from shared devices. Cookies are used to maintain your session state and to remember lobby preferences — you can manage cookie settings from your browser. If you want to know what data we hold on your account, or request that specific records be corrected or removed, the contact paths on this page are the right starting point.
Account and transaction records are held for the period required by applicable local law. After that period, records are deleted or anonymised. The current retention schedule is available on request through our policy team.
We use session cookies to keep you logged in and to preserve your lobby state. Preference cookies remember your last settings. You can clear or block these from your browser at any time, though some account functions require session cookies to work.
We apply session controls and monitor login activity on our side. You are responsible for your own login credentials. If you notice account activity you did not initiate, contact support immediately using the reference shown in your session history.
Data queries, correction requests, and retention questions go to our policy team via the contact path on this page. Include your account reference number so the right team can pull your records and respond with the specific detail you need.
These are the questions we hear most often about how our legal terms work in practice. If your question is not covered here, the support contact paths on this page will get you to the right team.
Yes. Any deposit or withdrawal you process through DANA or OVO while logged in to your colon4d account is covered by these terms. Transaction records are stored in your account wallet and are available to review after login.
Log in and open the wallet and history sections of your account dashboard — transaction records, login events, and payment references are all listed there. For a full data summary, submit a request to our policy team with your account reference number.
Yes. Contact account support through the help section in your dashboard, describe what needs correcting, and include any relevant reference. We will confirm the update after identity verification is complete on our end.
When you request account closure, we process the removal of personal data according to the retention rules current at the time of your request. Some records may be kept for the period required by local law before deletion or anonymisation. Support will confirm the exact timeline when you submit the request.
Access depends on local law and is available only in regions where the platform is permitted under applicable regulations. Where local law restricts access, we do not extend the service. Check the eligibility terms shown during account registration for the rules that apply to your region.
Send your question to our policy team using the contact path on this page. Include your account reference and the clause you are asking about so the team can review your case and respond with the specific detail relevant to your account situation.